Customer Insights: What They Are & Why They Matter

Thought Leadership

10 minute read

AI-Powered Customer Service: What to Watch for in 2022

Customer & User Experience

13 minute read

Hitachi Solutions America Named A Leader in Everest Group’s First PEAK Matrix Assessment for Microsoft Dynamics 365 Services

At Hitachi Solutions

3 minute read

Why You Should Integrate CRM with Marketing Automation [and How to Start]

Business Solutions

11 minute read

How Customer Portals Can Enhance Customer Service

Power Platform

9 minute read

Hitachi Solutions Achieves the Microsoft Business Applications 2021/2022 Inner Circle Award for the 18th Consecutive Year

At Hitachi Solutions

4 minute read

How to Use a 360-Degree Customer View to Propel Your Business Into the Future

Business Solutions

9 minute read

Hitachi Solutions America Recognized as Winner of the 2021 Microsoft D365 Field Service Partner of the Year Award

At Hitachi Solutions

4 minute read

Why Digital Experience Is Such an Important Piece of CX

Customer & User Experience

9 minute read

Churn Management Basics: How to Reduce Customer Churn

Business Solutions

12 minute read

12 Banking Customer Experience Trends to Watch in 2023

Thought Leadership

21 minute read

Build Smarter Supply Chains with Smart Maintenance

Power Platform

12 minute read