Health Plans

Transform the member experience and drive business value with purpose-built health plan solutions.

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What We Are Seeing

For health plans and payors, adapting to members’ and providers’ changing needs and expectations and enhancing efficiency across business are now critical goals. In order to achieve this, payors require modern, cloud-based health plan solutions and applications capable of aggregating and organizing data, automating manual processes, and delivering actionable insights to improve the member experience and drive business value.

Ultimately, this technological investment will enable them to:

  • Deliver personalized and trusted member experiences that inspire long-term loyalty
  • Leverage state-of-the-art health plan solutions and technology that accelerate workplace modernization
  • Optimize and accelerate quote to card using data-driven insights and automation
  • Increase transparency by seamlessly integrating data from multiple systems
  • Maintain compliance in a dynamic regulatory environment
  • Empower healthcare providers to optimize care management and improve health outcomes
  • Strengthen member and provider relationships by delivering proactive support
  • Discover operational efficiencies and business opportunities through data analytics

With Dynamics 365, we can build a single view into the heartbeat of every member, while we deliver more interoperability to providers, partners, members, and employees.

Michael Della Villa, Chief Information Officer, MVP Health Care

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How Hitachi Solutions Helps our Health Plan Customers

Volatile market dynamics such as rising costs, shrinking budgets, increased market competition, and new legislation and regulations are reshaping the health plan landscape as we know it. The best way to adapt to and overcome these challenges is to implement the right health plan solutions. For over a decade, Hitachi Solutions has been working with health plans and payors around the world to enhance their technological infrastructures. From cloud-based relationship management tools to automated quote-to-card capabilities, our industry IP and tight integration with Microsoft’s health plan solutions help payors stay on top of an ever-changing landscape.

Empower: Analytics as a Service

Drive better business decisions with advanced data analytics and cloud-based software

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Engage for Health Plans

Focus on all aspects of your business and the customer lifecycle, from relationship and engagement management to business development

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Dynamics 365

Transform your business processes using intelligent applications that work seamlessly together in the cloud

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Microsoft Azure

Prioritize your cloud objectives and speed adoption of the right cloud services for your health plan

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Power Platform

Design intelligent apps that support the payor experience with minimal coding

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92%

of health systems consider digital capabilities a path to fundamentally transform their customer relationships

1 in 3

health plans cite rising customer expectations behind their plans for digital transformation

40%

of consumers decide to continue health insurer relationships based on the quality of the experience

Our Expertise

Hitachi Solutions and Microsoft have the smart health plan solutions and proven expertise that plans and payors require to meet emerging and dynamic business needs and be more responsive, efficient, and personalized in their approach.

Our industry expertise, close relationship with Microsoft, data science practice, access to global resources, and ability to deliver local support makes Hitachi Solutions unique amongst independent software vendors. Let us show you how our battle-tested methodology and health plan IP can be a vital solution for your organization to strengthen member and provider relationships, enhance operational efficiency, and accelerate modernization.

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Prepare for the future of health plans — contact the experts at Hitachi Solutions today to get started.

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