We’re Big Fans of Sports Modernization

Take Your Technology Game to a Whole New Level

Play to Win with Hitachi Solutions

Utilizing data and technology to drive outcomes is a bit like building a pro sports team.

You need leadership with a vision and the right assembly of components to get a winning combination.

At Hitachi Solutions, we’re a fully dedicated Microsoft partner, offering a powerful suite of services and solutions that empower you to streamline operations and take full advantage of data, enabling your team to gain insights that bring you closer to your fans than a front-row seat.

Right now, you’re likely struggling to access your data spread across SaaS tools – and more likely than not you aren’t able to combine your data into a single view at the frequency and cost that you would like. You want to know how your business is performing just as fast as you see a play on the field! These are traditionally significant engineering challenges, but they need not be with the tooling we can put in the hands of your IT team.

We’ll find ways for you to engage fans at levels deeper than a center field homerun.

40%

more revenue driven by companies who focus on personalization

71%

of customer expect personalized interactions

30%

annual growth of data-driven businesses

Score Big with Hitachi Solutions Data & Analytics

Your business of sports is no game. You’re a world-class business. Modernization is key to drive decisions and enhance business performance and fan experiences.

Our state-of-the-art solutions and services streamline data management, enabling you to harness analytics, AI, and business intelligence with unmatched speed and efficiency. Whether you’re looking to consolidate disparate data sources, ramp up fan engagement, or optimize operations, Hitachi Solutions provides the technology backbone to support your championship aspirations.

We’re Hitting Data Out of the Park

In sports, understanding your fans is as crucial as understanding the game strategy. Hitachi Solutions Empower Data Platform offers your team a powerful tool to centralize and analyze data.

Empower seamlessly integrates over 400 data sources, providing real-time insights that help elevate fan experiences and drive revenue growth. From ticket sales to social media interactions, unlock intelligence that allows you to tailor marketing strategies, optimize operations, and enhance the fan journey.

Advisory Services: Your Playbook for Winning Strategies

Think of our Advisory team as your coach. They’re your expert in implementing the gameplan of technology and business objectives.

Our Advisory experts collaborate with you to align your strategies with impactful outcomes, ensuring your people, processes, and technologies work seamlessly together. With a focus on organizational readiness and a human-centered experience, we help your team maximize modernization investments and deliver winning results.

The X’s and O’s for Fan Insights: Fan Data Uses

Improve Advertising Revenue – With richer data, you’ll know exactly who was at the game, their purchase history at the game, and what parts of the stadium they traveled. Having these kinds of insights can help you focus sponsor targeting and authentic engagement in and out of the stadium.

Tailor Offers – When your fans aren’t at the game, you can engage them further with in-app offerings, targeted content, and marketing they’ll connect with. If you know which items, offers, or player memorabilia are selling well, support it even further with content for social media that targets them with more of it.

Better Retail Sales – With insights into your in-stadium retail, you can improve your selection of fan goods to improve sales.

Revenue Per Fan – Know exactly how much revenue you’re driving, what demographics are thriving and which need more support, and which sponsors are clicking with your audience so you can prove the return on investment for sponsors.

Your Gateway to Fan Insights: The Kinds of Data We Deliver

With a central access point to all your data streams, you’ll get easy access to insights on:

  • Ticket Sales – Know where people bought tickets, resale value verse box office, ticket margins, and which marketing campaigns or promotions were most effective in driving ticket sales.
  • Retail Sales – We give you insights on which items were bought, where they were bought, which jerseys and hats were the most popular, which souvenirs aren’t selling, and more.
  • Content – What types of content or social media posts generate the highest fan interaction and engagement.

Personalization drives performance and better customer outcomes. Companies that grow faster drive 40 percent more of their revenue from personalization than their slower-growing counterparts.


Why Make the Change?

Companies that are great at customer intimacy generate more revenue growth than their peers. The closer you are to the fans, the bigger the gains.

According to McKinsey, companies that excel at personalization generate 40 percent more revenue compared to slower adopters. And research shows that seven in ten consumers expect companies to deliver personalized interactions. Your fans want this kind of experience, and it can only be generated with data.

That’s why we take an outcome-driven, people-first approach that brings your vision to life. We utilize the latest Microsoft technology with a team of industry experts, combined with best practices, to bring your team to the cutting edge.

Your Ticket to Modernization

See how Hitachi Solutions can transform your team with a winning combination of technology, services, industry expertise, AI, and data management.

Reach out to us