Extended Field Service

Take your field service to the next level

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extended field service

Product overview

Hitachi Solutions Extended Field Service takes Microsoft Dynamics 365 for Field Service to a whole new level. It offers prebuilt functionality designed specifically for the unique needs of field service organizations.

Our added functionality enhances and extends your existing field service system. With the added capabilities you can quickly and easily streamline service operations, connect field service to your ERP finance and operations processes, and leverage digital transformation technology.

extended field service

Business outcomes

Hitachi Solutions Extended Field Service Platform components offer capabilities built on D365 for Field Service designed to address high-value and high-demand customer scenarios, enable faster implementation, and lower costs.

  • Move from a cost center to a profit center
  • Increase efficiency and customer service
  • Transform your service model from a traditional reactive model to a predictive and proactive model
  • Improve visibility into operations and personnel activities

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