Drive business transformation at scale with agentic AI + Hitachi Solutions

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The next wave of AI evolution is here, and businesses are moving quickly to unlock more value with AI agents.

78%

of organizations report using AI.*

62%

of companies expect >100% ROI with agentic AI.*

$13 Trillion

could be added to the global economy from AI by 2030.

AI agents bring the power of autonomous scale to transform how businesses operate.

By executing specific actions, agents can reshape business processes, streamlining mundane or repetitive tasks and giving people more time to think deeply and strategically about their work.

Types of AI agents

RETRIEVAL

Gather information from data, provide reasoning, generate summaries, or answer questions.

TASK-ORIENTED

Take specific actions when asked, automating workflows and performing repetitive manual tasks.

AUTONOMOUS

Operate independently or orchestrate actions with other agents.

Drive agentic AI transformation with confidence.

When you work with us, you gain access to technical, industry, and consulting experts who have helped thousands of customers unlock more business value with AI.

2025 Microsoft Partner of the Year

Winner and Finalist

 

Microsoft counts on our platform expertise.

First Copilot Studio Kickstarter Authorized Partner

Created the Microsoft Copilot Studio Well-Architected Framework

Agentic AI opportunities are limitless—and already being explored by organizations across all industries.

Construction

  • Project status retrieval
  • Site safety violation processing
  • Punch list task assignmentsfor subcontractors

Financial Services

  • Account summary retrieval
  • Regulatory lookup retrieval
  • Loan prequalification
  • Financial planning assistance

Healthcare

  • Patient record access for staff
  • Insurance coverage agent for patients
  • Pre-visit checklist management
  • Care coordination

Manufacturing

  • Safety and compliance retrieval
  • Maintenance scheduling
  • Supplier PO reconciliation

Retail

  • Product availability retrieval
  • Order status retrieval
  • Returns processing
  • Store staff onboarding

5 Stages of AI Maturity

Exploring

Organizations at this stage are just starting out with AI. They are learning about and experimenting with it in select areas of the organization.

Planning

Organizations at this stage are actively assessing, defining, and planning an AI strategy, running proofs of concept, and planning for AI deployments.

Implementing

Organizations at this stage are moving from proofs of concept and pilots into production.

Scaling

Organizations at this stage are scaling AI projects across the organization.

Realizing

Organizations at this stage are realizing repeatable and measurable value across the organization.

Source: Microsoft AI Strategy Roadmap eBook

5 Stages of AI Maturity [Podcast]

In this episode of “Exchanges with Hitachi Solutions,” host Dave Horstein talks with Ryan Caputo and Chris Bennett about how companies can create value through AI. They discuss the importance of embedding AI into operations for tangible benefits like revenue growth, cost optimization, and innovation, while emphasizing organizational readiness and a phased approach to AI maturity.

The conversation highlights Microsoft’s AI maturity model, which outlines five stages: Exploring, Planning, Implementing, Scaling, and Realizing, and stresses the need for strong leadership and a solid technical foundation to successfully adopt and scale AI. The episode offers practical insights into how businesses can strategically implement AI to achieve substantial value.

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