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Why we’re excited about Microsoft + Nuance, and you should be too


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Microsoft recently announced the completion of its acquisition of Nuance Communications, a leader in AI for healthcare, as well as financial services, retail, and other industries. Together, Microsoft and Nuance are poised to transform these industries with innovation and insights that will drive better decision-making, more meaningful connections, and improved experiences.

As a global systems integrator who is 100 percent focused on Microsoft technologies and applications — and who is closely aligned with Microsoft’s industry go-to-market approach — we at Hitachi Solutions couldn’t be more excited about this announcement! Why?

  • Healthcare is one of our primary industries and we are a preferred solutions partner for Microsoft’s Cloud for Healthcare. To us, this acquisition validates our industry focus, highlights the synergy we have with Microsoft, and amplifies our ability to support data and business transformation for our healthcare customers.
  • This investment will accelerate the future of AI in healthcare and allow us to better meet the needs of our healthcare customers — helping them turn their data into actionable insights and use it to create more affordable, effective, and accessible healthcare offerings and elevate their customer experiences.

Cloud for Healthcare Aligned

The Microsoft + Nuance acquisition amplifies Microsoft’s Cloud for Healthcare strategy. The Cloud for Healthcare provides trusted, integrated capabilities that make it easier to improve the entire healthcare experience. It includes robust and comprehensive cloud-based offerings that enhance patient engagement, empower health team collaboration, improve patient-provider experiences, boost clinician productivity, improve health data insights, and protect health information.

Hitachi Solutions’ healthcare practice aligns with Microsoft’s Cloud for Healthcare vision. We strive to help customers leverage Cloud for Healthcare offerings through our deep industry and Microsoft technology expertise, healthcare-focused IP solutions, skilled and experienced data and AI practitioners, 360⁰ advisory services, and best-practice delivery excellence.

Purpose-built Healthcare Solutions

We’ve developed Engage for Health Plans, an end-to-end solution that complements and supports Cloud for Healthcare. We co-sell the solution with Microsoft and, in fact, it is one of their Preferred AppSource solutions for the healthcare industry.

Engage for Health Plans is purpose-built to extend the value of Microsoft Dynamics 365, transform the entire healthcare customer lifecycle, and meet the unique needs of health plan payors. The cloud-based solution:

  • Automates, streamlines, and optimizes relationship management
    • Elevates the overall healthcare experience
      • Maximizes the power of data and insights
      • Empowers employees with intelligent, connected processes and tools

AI and Data-led Transformation

The Microsoft + Nuance acquisition also ushers in a new era of outcomes-based AI – something else we are super excited about. That’s because many healthcare companies are sitting on massive amounts of data that is scattered, siloed, and inconsistent. This information is a goldmine that can be leveraged to unlock powerful patient care insights and help healthcare organizations make more informed and accurate decisions.

Our data and analytics practice is extremely skilled at designing innovative AI and machine learning solutions that help healthcare organizations securely capture, access, and extract knowledge and insights from their data. We give them the visibility and predictive analytics they need to be more efficient, agile, and responsive and create elevated, more meaningful patient, member, and customer experiences.

No matter the organizational need, our deep industry knowledge and experience, combined with our depth of solutions and services portfolio is how we support our customers and help them gain the most value from all their data and business modernization investments.

Reimagine Healthcare with Hitachi Solutions and Microsoft

We look forward to connecting with you and highlighting how our healthcare strategy aligns with Microsoft Cloud for Healthcare and empowers our healthcare customers with the modern data and operations solutions and tools they need to deliver optimized experiences and stay competitive in this dynamic and digital age.

Contact us to learn more about Hitachi Solutions; our other Microsoft Cloud offerings for financial services, retail, and other industries; and our long-term strategic partnership with Microsoft.