Customer Stories

Transforming Complex QA Workflows with AI for a Global Life Sciences Manufacturer

Challenge Effective reporting and documentation are critical in pharmaceutical manufacturing, where compliance, accuracy, and speed directly impact operational outcomes. However, the organization relied on highly manual processes to create detailed reports for production deviations, requiring teams to aggregate and interpret information from numerous inputs. This process was time-intensive and inconsistent, as different subject matter experts […]

Reimagining Manufacturing Operations with AI for a Global Electronics Manufacturer

Challenge The organization relied on a collection of legacy, homegrown systems, with some dating back over 20 years, to manage manufacturing operations. Core workflows were driven by a combination of outdated applications, spreadsheets, and manualprocesses, making it difficult to scale or adapt to evolving business needs. Critical processes, such as production tracking and engineering change […]

Optimizing Operations and Financial Transparency with Dynamics 365 

PT Hexindo Adiperkasa Tbk (HAP), a Hitachi Construction Machinery subsidiary, partnered with Hitachi Solutions to implement Microsoft Dynamics 365 Finance and Supply Chain Management. From automating service maintenance to optimizing rental and remanufacturing workflows, the initiative streamlined core business processes, enhanced financial transparency, and empowered over 700 users with real-time insights.

Intralox

While Intralox is an expert in keeping things moving, they faced significant operational challenges managing their expansive customer base of over 80,000 accounts. Operating across multiple regions and 18 languages, plus handling nearly 40,000 service calls annually, the company struggled with fragmented systems that hindered efficiency and visibility.

Road to Operational Agility with Microsoft Dynamics 365

Hitachi Construction Truck Manufacturing modernized operations with Microsoft Dynamics 365, streamlining production, warehousing, and financial management. In just 10 months, they achieved real-time visibility, seamless integrations, and digitalized processes across 25 warehouses—boosting efficiency, supporting remanufacturing, and building a strong foundation for growth in the Americas.

Microsoft Dynamics 365 Integrated ERP Implementation Service

Hitachi Construction Machinery, a global manufacturer of construction equipment, generates over 80% of its sales from overseas markets. With support from Hitachi Solutions Group, the company revamped the core business ERP systems of its overseas group companies using Microsoft Dynamics 365.

Materials Manufacturer Builds Long-term Strategy for Success with Advisory Services

See how Hitachi Solutions Advisory Services guided this manufacturing leader on a successful multi-year mission to modernize its business and achieve operational excellence.

Optimizing Operations with Dynamics 365 Transformation

HCMUK leads the way in operational excellence by transitioning to Dynamics 365 Finance and Operations, enhancing data-driven decisions and automating service maintenance.

From 80+ Systems to One — A Case Study of ERP Consolidation

A pivotal consolidation from over 80 ERP systems to a unified solution catalyzed efficiency for a leading equipment manufacturer, enhancing global visibility and optimizing resources.

Streamlining Invoice Processing in Construction with AI and Automation

By embracing AI and automation, the industry leader in construction machinery dramatically improved their invoice processing accuracy to 99.9% and automated 65% of their invoicing tasks.

Global Health & Safety Manufacturer Optimizes Microsoft Dynamics 365 Capabilities

Read how Hitachi Solutions helped Ansell ensure timely and accurate business intelligence, speed reporting, increase productivity, and support their global expansion initiatives.

Showa Denko Materials