Energizing Customer Service in Energy with Unified Service Desk
An energy supplier supercharges customer engagement and operational efficiency by integrating disparate applications into a centralized Microsoft Unified Service Desk.
Customer Stories
See how we are driving meaningful digital transformation while delivering exceptional customer service, and unparalleled quality.
Canadian Police Leverage Low-code Apps to Create Safer Communities
Discover how Hitachi Solutions helped Barrie Police Service embrace Microsoft Power Platform to improve officer efficiency, accelerate operations, and increase data-driven insights.
Axiata Digital Advertising
Axiata Digital Advertising (ADA), a data-driven marketing firm, partnered with Hitachi Solutions to replace its outdated systems with Microsoft Dynamics 365. This cloud-based upgrade streamlined operations across 11 entities in 9 countries, reduced manual work, improved financial reporting, and supported ADA’s digital transformation and regional growth.
Energy Sector Constructs Efficiency with ERP Implementation
Lightning speed implementation of Microsoft Dynamics delivers enhanced productivity, project management, and customer service capabilities for Strike Energy
Private Aviation Concierge Service Elevates with CRM
Signature Flight Support takes customer care to new heights by integrating Microsoft Dynamics CRM with their proprietary service system, optimizing the luxury travel experience.
Global Shipping Company Improves Financial Reporting with Business Analytics
Teekay replaced its outdated reporting systems and simplified complex processes with Microsoft Dynamics, Power BI, and Business Analytics to gain real time access to data and a holistic view of the organization, as well as make more timely and accurate business decisions.
Transportation Company Driving Future Growth with Dynamics 365 Customer Engagement
Trimac Transportation lays the groundwork for expansion by migrating to Dynamics 365, enabling streamlined contract management and a unified lead-to-cash cycle.
Retail Solutions Provider Innovates with Cloud-Based Analytics
A breakthrough in retail analytics was achieved as Tyco Retail Solutions partnered to deploy Power BI and Azure, transforming data accessibility and decision-making capabilities.
Distributor Optimizes CRM to Rev Up Business Growth
Nuss Truck & Equipment centralizes their CRM system with Microsoft Dynamics, enhancing collaboration across sales and service teams and achieving greater visibility into customer data
SchoolKidz
School supply company turns to Hitachi Solutions to help make the grade
Airwave
Dynamics CRM boosts business processes for Airwave
Auto Club Transforms with Dynamic Retail Integration
Alberta Motor Association redefines member service with Microsoft Dynamics, facilitating a retail transformation that delivers superior experiences seamlessly across services.