Delivering Differentiated Customer Experiences in Financial Services

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Modern Solutions for Modern Experiences

Threats from traditional and non-traditional competitors, increasingly stringent regulatory requirements, and ever-changing customer expectations are dramatically shifting the industry landscape. To meet these challenges, and become more responsive, agile, and competitive, organizations are modernizing their systems to enable the delivery of modern, approachable, and personalized experiences for their customers.

Join us at CXFS 2022!

Hitachi Solutions is excited to be in Boston July 19 – 20th 2022, alongside financial services industry leaders and customer experience thought leaders to present a track session and moderate a thought-proving roundtable.

Planning to attend CXFS? Reach out to us today to learn more about how we can help you save 25% on your registration.

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Track Session: 7 Steps to Building a Connected Customer Experience

Your customers demand connected and effortless experiences from every organization with whom they do business. Join us for a conversation to learn more about the seven steps you can take today to design experiences that will enable you to deliver the experience your customers expect


Tuesday, July 19 at 11:45 AM ET

Roundtable: The Future of Customer Experience

Let’s have a conversation about the future of customer experience. Join our roundtable moderators Landy Wingard, Vice President, Financial Services and Greg Gant, Vice President, Advisory Services, for 30 minutes to dive into what you and your peers are seeing as the future of CX.


Tuesday, July 19 at 2:55 PM ET

CX Self-Assessment

Take our 11-question self-assessment to see where you are in your customer experience journey.

Take the Assessment

Accelerate your CX Journey Webinar

Hear about what Hitachi Solutions and Microsoft are seeing take place in our financial services customers today, and how we’re equipped to help them take the next steps in their customer experience journeys.

Watch the Virtual Panel

Banking Customer Experience Trends to Watch in 2022

Looking to make some changes in your organization? We’ve compiled this list of top banking customer experience trends to help you get started.

Read the Blog

Intelligent Customer Experience for Financial Services

Realize the value and power of your customer data.

Learn More about our Offer

Deliver Personalized Experiences with a Customer Data Platform for Financial Services

Learn why CDPs are essential to your customers’ experience.

Get the Whitepaper