Accelerating Transformation, Adoption, and Value in the Age of AI 

Navigating 2025 Trends and Setting the 2026 Agenda 

In today’s rapidly evolving business landscape, organizations are challenged to become AI-ready, optimize their Microsoft investments, and foster a culture of agility and continuous learning. Hitachi Solutions stands apart as a trusted partner, blending deep industry expertise, proven methodologies, and a uniquely integrated approach with Microsoft technologies to drive sustainable outcomes, whether for technology-driven transformation or broader strategic initiatives.

Advisory Services: Our Approach 

Hitachi Solutions delivers a comprehensive suite of Advisory Services spanning four core domains: 

These domains are united by a human-centered philosophy, placing people at the heart of transformation to ensure value creation and realization. The Advisory team partners with clients to identify business value, define strategic initiatives, optimize processes, and design impactful stakeholder experiences.  

4 Key Trends in 2025 

1. AI Readiness and Automation 

2025 saw a surge in organizations prioritizing AI readiness – not just as a technology upgrade, but as a holistic business transformation. The integration of Microsoft Power Platform, Dynamics 365, and Azure is increasingly paired with hyper automation strategies. Hitachi Solutions’ approach “Cloud First, AI Centric, and Democratized” ensures that automation is accessible, scalable, and governed, empowering both pro developers and business users to drive innovation. Through Democratization you get: 

• Wider Access: Tools, platforms, and capabilities (like AI, automation, or data analytics) are available to everyone in an organization – not just IT or data scientists.
• Low Barriers to Entry: Solutions are designed so that business users, frontline workers, and non-technical staff can leverage powerful technology without needing deep technical expertise.
• Empowerment: Employees can create, automate, and innovate using user-friendly interfaces, templates, and guided experiences.
• Scalability: Organizations can scale adoption quickly because more people can participate and contribute to digital transformation.

2. Organizational Change Management 

Change is no longer a one-time event but a continuous journey. Advisory services emphasize the importance of integrated change and adoption programs, aligning leadership, reducing resistance, and sustaining adoption beyond go-live. The focus is on building toolkits for change readiness, executing robust communication and coaching plans, and embedding new behaviors into organizational culture.  

3. Reskilling, Upskilling, and Learning 

With the rapid evolution of technology, reskilling and upskilling have become critical. Hitachi Solutions’ Learning Advisory Services provide tailored training needs assessments, role-based curriculum design, and trainer enablement. The goal: to reduce time-to-performance and ensure that every user, from end users to leaders, can thrive and sustain continued adoption and advancement.  

4. User Experience and Process Design 

Experience Advisory (UX) services leverage design sprints, user research, and service design to ensure that solutions are intuitive, efficient, and adopted. By validating ideas early and aligning stakeholders, organizations can de-risk user experience and maximize ROI.  

2026 is the Year of Transforming Ambition into Advantage 

Making Organizations AI Ready 

The 2026 agenda is clear: organizations must move from AI experimentation to enterprise-scale adoption. Hitachi Solutions is investing in new competencies, including advanced AI workshops, process optimization, and strategic road mapping, to help clients envision, validate, and plan their transformation journeys. 

Optimizing Microsoft Investments & Built in Automation

Clients are seeking to maximize the value of their Microsoft investments through: 

• Process Optimization: Mapping current and future state processes to identify quick wins and long-term opportunities.
• Governance and Centers of Excellence: Establishing frameworks and best practices to ensure sustainable growth and innovation.
• Business Value Assessment: Quantifying the impact of initiatives and aligning technology with strategic objectives.
• Strategy Alignment: Ensuring goals and objectives align across organizational, data and AI strategies for aligned outcomes and reduced risk. 

Our Unique Value

Hitachi Solutions is not simply a Microsoft partner – we are your transformation ally. Our advisory services are tightly integrated with Microsoft delivery, ensuring seamless strategy-to-execution alignment. We also support standalone initiatives, from M&A (Merger & Acquisition) to cultural change, with proven frameworks and senior expertise. The urgency to act is clear: organizations that leverage advisory services today will be tomorrow’s leaders. 

Reskilling and Upskilling for your Future 

With AI and automation reshaping job roles, continuous learning and the reidentification of competencies is essential. Hitachi Solutions’ comprehensive learning programs are designed to close skill gaps, empower internal trainers, and support ongoing adoption. 

Our Unique Value

Our senior team brings decades of experience in designing and delivering learning programs that drive real business outcomes. From role-based curriculum to train-the-trainer enablement, we help organizations build a resilient, future-ready workforce. From learning to leveraging we empower a future-ready workforce. 

Designing for Change and Cultural Shifts 

The pace of global change demands agility and resilience. Advisory services support clients in building adaptive cultures, fostering leadership alignment, and embedding change management as a core competency. 

Our Unique Value

Culture is at the core of every successful transformation. Our advisory practice helps organizations build adaptive, change-ready cultures, align leadership, and embed change management as a core competency, ensuring you can navigate disruption and seize new opportunities. Transform your culture and empower your change. 

Accelerating Transformation, Adoption, and Value – It’s Our Specialty! 

Learn how our advisory services can make a difference for you in 2026. 

Human-Centered Transformation: Personas, User Journeys, and Security 

Hitachi Solutions’ methodology begins with a deep understanding of users, business needs, and technical feasibility. Through persona development and user journey mapping, we: 

• Identify Security and Readiness Gaps: By visualizing how different users interact with systems, we uncover security touchpoints, access needs, and compliance risks, ensuring robust controls are embedded from the start.
• Drive Adoption and Training: Tailored learning pathways and change strategies are built around real user needs, reducing resistance and accelerating time-to-value.
• Support Technology Implementation: User journeys inform process design, automation opportunities, and the prioritization of features that matter most to end users, ensuring technology investments deliver measurable ROI.  

Integrated with Microsoft: A Proven Value Differentiator 

We are uniquely positioned as a top Microsoft partner, delivering end-to-end transformation by coupling Advisory Services with Microsoft solution delivery: 

• Seamless Alignment: Advisory experts work alongside Microsoft implementation teams, ensuring strategy, process, and technology are aligned for maximum impact.
• Accelerated AI Adoption: Our AI Acceleration program is modular and Microsoft-aligned, supporting everything from Copilot readiness to Azure AI adoption, and is eligible for Microsoft funding. This ensures clients benefit from the latest innovations and best practices in responsible AI.
• Industry Recognition: Hitachi Solutions has been recognized for its leadership in business applications, low-code development, and AI transformation. 

AI Advisory: Responsible, Strategic, and Outcome-Driven 

Your Blueprint for Responsible AI Transformation 

Hitachi Solutions’ framework is designed to help organizations become “Frontier Firms” where humans and AI agents collaborate to drive innovation, efficiency, and growth. Key pillars include: 

• Corporate Strategy Alignment: Ensuring AI initiatives are tied directly to business goals and measurable outcomes.
• Responsible AI & Governance: Embedding Microsoft’s Responsible AI principles (fairness, reliability, privacy, transparency, accountability, inclusiveness) into every engagement. This includes governance frameworks, policy templates, and compliance playbooks.
• Data Foundations: Assessing and preparing the data estate for secure, compliant, and scalable AI operations.
• Right Fit AI Solutions: Identifying, prioritizing, and piloting high-impact use cases, with a focus on business value and risk reduction.
• AI & Agent Boss Mindset: Upskilling leaders and teams to manage, orchestrate, and optimize AI agents, moving from “using AI” to “managing AI agents” for outcome-driven adoption.
• Continuous Learning & Feedback: Building a culture of trust, transparency, and innovation, with ongoing upskilling and feedback loops.  

Beyond Technology: Advisory Services for Standalone Strategic Initiatives 

Hitachi Solutions’ Advisory Services also support standalone corporate needs, such as: 

• Mergers, Acquisitions, and Integrations: Facilitating strategy alignment, communications, resource planning, and cultural readiness for seamless transitions.
• Organizational Change and Resource Planning: Supporting new business units, market shifts, and workforce transformation with tailored change management, training, and leadership coaching.
• AI Center of Excellence (CoE): Establishing governance, operating models, and best practices for sustainable AI innovation.  

Seniority and Expertise: A Team of Industry Leaders 

• Highly Skilled Advisors: Our team includes senior professionals with deep experience in business transformation, AI strategy, change management, and Microsoft technologies.
• Proven Delivery: Hundreds of successful engagements across industries, with customer testimonials highlighting responsiveness, creativity, and measurable outcomes.
• Methodologies: Facilitation of collaborative workshops (e.g., OGSM, Microsoft Catalyst, Design Thinking), process mapping, and actionable roadmaps.

Use Cases and Delivery References 

• AI Readiness & Responsible Adoption: Hitachi Solutions’ AI Acceleration program has helped organizations in manufacturing, financial services, and healthcare assess readiness, align strategy, and deploy responsible AI solutions at scale.
• Copilot & Power Platform Enablement: Modular engagements for Copilot readiness, governance, and MVP deployment, with proven results in accelerating adoption and ROI.
• Acquisition Integration: Advisory experts guided a multinational through post-merger integration, technology, aligning strategy, communications, and resource planning to ensure cultural and operational readiness. 

Why Hitachi Solutions Advisory Services? 

• Integrated with Microsoft for End-to-End Success: Advisory and delivery teams work as one, ensuring strategic alignment, risk mitigation, and maximum ROI.
• Industry-Aligned, Flexible Engagements: Services support both technology-driven and standalone strategic initiatives, from AI readiness to M&A integration that can be modeled to support you no matter where your organization is in your journey.
• Responsible, Human-Centered AI: Every AI engagement is grounded in responsible principles, security, robust governance, and a focus on upskilling and cultural readiness.
• Proven Expertise: A senior team with a track record of delivering measurable outcomes for leading organizations worldwide. 

Our advisory services are more than a catalyst for technology adoption, they are a strategic partner in building the AI-ready, resilient, and high-performing organizations of tomorrow. By integrating change management, learning, user experience, and business strategy, Hitachi Solutions empowers clients to navigate complexity of AI and its associated cultural changes, unlocking value in your Microsoft investments, and build human and technology leadership in a rapidly changing world. 

Contact us today to accelerate your transformation and secure your competitive edge. 

Navigating Complexity. Delivering Clarity. 

For more information, visit our webpage: Hitachi Solutions Advisory Services.