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Empowering Business Growth with Innovation

For over two decades, our innovation has been fueled by industry experience and technology expertise. Our teams create cutting-edge business solutions that remove complexity from your business and drive results. Our human-led, tech-powered solutions and accelerators are designed to seamlessly integrate into your business strategy and expedite your business goals.

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“Innovation is the core of our mission. We push the boundaries of technology to deliver solutions that not only solve today’s challenges but anticipate tomorrow’s opportunities.”

Alex Rigaud
Vice President of Incubation Solutions for Hitachi Solutions

Hitachi Solutions Empower Data Platform

If your company is like most businesses, then you’re drowning in data and thirsting for insights. Enterprises are flooded with data in every direction, but few can leverage those oceans of information to make informed decisions that positively impact operations, customer experiences, and bottom lines.

Data is critical to driving your business outcomes, but it’s complex. That’s why we created Empower – to streamline and rapidly centralize your data sources in a matter of days onto a single cloud platform. We wrangle your varied data – with support from more than 400 sources – onto the Empower Data Platform where it’s easily accessible for analytics and AI. From there, it can manifest intelligence your teams utilize to make better business decisions, regardless of company size or industry.

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AI-Driven Solutions Built to Solve Real-World Business Challenges

At Hitachi Solutions, we harness the power of AI to create intuitive products that address real-world challenges. Our solutions are designed to streamline operations, enhance productivity, and save valuable time, empowering businesses to work smarter and achieve their goals more efficiently.

DocuDrop by Hitachi Solutions

Simplify CRM data entry with drag-and-drop precision, powered by Azure and GPT technology. Boost accuracy and save time.

EVE by Hitachi Solutions

EVE leverages generative AI to create highly customized, easily accessible knowledge bases, dramatically reducing the time required to retrieve information.

Hitachi Solutions Call Wrap-Up

Streamline call center operations with an AI-powered contact center solutions that ensures agents focus on customer interactions instead of documentation.

Our Engage Family of Solutions

Unveil the potential of our custom-made Engage solutions for Microsoft Dynamics 365, skillfully engineered to fortify businesses across a multitude of industries. Capitalize on our rich expertise to boost customer engagement, improve operational efficiency, and accelerate business strategy.

Engage for Health Plans

Hitachi Solutions Engage for Health Plans offers payors a practical solution to effectively manage and foster profitable relationships across agencies, members, brokers, and other partners. Our solution enables you to focus on all aspects of your business and the member lifecycle, from relationship and engagement management to business development.

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Engage for Insurance

Hitachi Solutions Engage for Insurance provides insurance companies with a solution to manage and foster profitable relationships across agencies, customers, brokers, and other partners. The solution improves sales by arming your producers with timely insights through AI and analytics to retain customers, manage renewals, and grow the business.

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Engage for Construction

Envision a seamlessly integrated AEC ecosystem where complex project management, client relations, and financial oversight converge. Engage for Construction leverages advanced technology to drive efficiency, innovation, and sustainable growth in the architecture, engineering, and construction industries. By fusing the robust capabilities of Microsoft Dynamics 365 with targeted enhancements, it offers AEC firms a cohesive platform for exceptional project outcomes and client engagement.

Engage for Field Service

Engage for Field Service takes Microsoft Dynamics 365 for Field Service to a whole new level. It offers prebuilt functionality designed specifically for the unique needs of field service organizations. The solution includes extensions that simplify the development and implementation of warranty management, asset location history, and data analysis. It also provides an easy path to new and exciting technologies such as predictive field service.

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Financial Services

We offer a host of Engage solutions for various financial services organizations, each finely tuned for your individual organization’s needs. Click on the links below to learn more.

Engage for Health Plans

Hitachi Solutions Engage for Health Plans offers payors a practical solution to effectively manage and foster profitable relationships across agencies, members, brokers, and other partners. Our solution enables you to focus on all aspects of your business and the member lifecycle, from relationship and engagement management to business development.

Learn more

Engage for Insurance

Hitachi Solutions Engage for Insurance provides insurance companies with a solution to manage and foster profitable relationships across agencies, customers, brokers, and other partners. The solution improves sales by arming your producers with timely insights through AI and analytics to retain customers, manage renewals, and grow the business.

Learn More

Engage for Construction

Envision a seamlessly integrated AEC ecosystem where complex project management, client relations, and financial oversight converge. Engage for Construction leverages advanced technology to drive efficiency, innovation, and sustainable growth in the architecture, engineering, and construction industries. By fusing the robust capabilities of Microsoft Dynamics 365 with targeted enhancements, it offers AEC firms a cohesive platform for exceptional project outcomes and client engagement.

Engage for Field Service

Engage for Field Service takes Microsoft Dynamics 365 for Field Service to a whole new level. It offers prebuilt functionality designed specifically for the unique needs of field service organizations. The solution includes extensions that simplify the development and implementation of warranty management, asset location history, and data analysis. It also provides an easy path to new and exciting technologies such as predictive field service.

Learn more

Financial Services

We offer a host of Engage solutions for various financial services organizations, each finely tuned for your individual organization’s needs. Click on the links below to learn more.

Discover Powerful Dynamics 365 Tools by Hitachi Solutions

Streamline your Microsoft Dynamics 365 implementation with Hitachi Solutions’ innovative tools designed to enhance functionality, drive user adoption, and reduce costs. Our extensive library of pre-built solutions provides the features and automation you need to optimize workflows, automate updates, and simplify complex integrations. Built on decades of industry experience, our Tools subscription is your key to unlocking greater efficiency and productivity across your business operations. Explore how our expertly crafted solutions can transform your Dynamics environment today.

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Contact Center Solutions

With decades of experience with the Microsoft platform and our own IP, Hitachi Solutions understands what it takes to deliver call center success for our customers. Building a true 360-degree view of your data with modern applications and integrations to help you build better relationships with your customers can transform how you compete today.

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    Identity Verification

    Identity Verification makes it quick and easy for call center reps to verify customers, improve service, and save your organization money.

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  • Hitachi Solutions Dynamic Scripts

    Hitachi Solutions Dynamic Scripts

    Improve customer satisfaction through dynamic, real-time adaptable scripts, ensuring a smooth and effective interaction every time.

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  • Hitachi Solutions Call Center Wrap-Up

    Hitachi Solutions Call Center Wrap-Up

    Streamline call documentation with AI-driven suggestions, boosting agent productivity and seamlessly integrating with Dynamics for efficiency.

    Download the Data Sheet
  • Hitachi Solutions Alerts

    Hitachi Solutions Alerts

    Empower your contact center with urgent, critical alerts for frontline and compliance systems to better respond to high-risk situations.

    Download the Data Sheet
  • Contact Center Solutions

    Contact Center Solutions

    See how we Help Contact Centers use AI, Dynamics 365, and Copilot to optimize customer and employee experiences, centralize operations, and boost bottom lines.

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Task Manager

Hitachi Solutions Task Manager is a robust and user-friendly tool that integrates across your business applications to coordinate complex processes seamlessly and easily. Task Manager utilizes customizable templates that standardize workflows and dramatically simplify the coordination and collaboration of a diverse range of tasks.

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Amplify Task Manager with Process Pulse

Integrate Process Pulse with Task Manager to gain unparalleled insights and control over your workflows. By combining the real-time process visibility of Process Pulse with the robust task coordination capabilities of Task Manager, you can streamline operations and drive efficiency across your organization.

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Find out how our people-first approach to technological innovation can change your world.

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