The impact of generative AI made its way into nearly every business conversation in 2023 much like “You’ve Got Mail,” did during the advent of the Internet. In the year since, nearly every organization is trying to figure out what that means and how best to move forward.
Some organizations are treading slowly with a formal approach, while others are creating dedicated teams to explore how generative AI can unlock hidden value and improve efficiency in the near term. There’s no right or wrong approach. But one thing is clear—we’re all hooked and interested in learning more. Understanding that generative AI is a long game, what’s the best way forward? How do companies take the next step?
Our Hitachi Solutions’ leadership team asked themselves these questions and more — check out their conversations, tips and takeaways in our new eBook where we lay a foundation for 2024. Our aim is to provide you with a base perspective of generative AI that you can use as a starting point for assessing potential opportunities.Learn More
One of the eye-opening opportunities to date has been the potential for generative AI to increase the efficiency of humans bogged down by mundane or repetitive tasks. What will make generative AI even more exciting in 2024 is that we’re still discovering the limits of what’s possible— the best generative AI use cases are still undiscovered, many say.
At Hitachi Solutions, we’ve put our generative AI product Enterprise Chat in the hands of our employees so they can discover ways to use it in their day-to-day jobs. And some are finding their own use cases— efficiencies and automations that are improving their work lives and making us more efficient across the board. Enterprise Chat is a game-changing tool that lets users interact with a large language model through a chat interface. It’s not unlike ChatGPT, but it’s deployed within a company’s Azure tenant behind a firewall and built with privacy and responsible AI at the core.
In a recent Gartner survey of C-suite executives more than one-quarter of respondents said generative AI is already on their boards’ agendas for the coming year. What’s more, 40 percent of respondents said their organizations will increase their investment in AI overall because of advances in generative AI.
It’s clear that companies are gearing up to embrace AI in innovative ways as it becomes more omnipresent in the way we work. So far, we’re mainly seeing companies that are focusing on generative AI as a tool to augment human activities (not replace them), and choosing pragmatic areas where the routes to productivity improvements are clear.
As Hitachi Solutions’ CEO Jerry Hawk said, “The next step in AI adoption is to get it to a level that people are familiar with it, and businesses can put a framework around it that employees understand so they can see growth and value over time.”
If you’re ready to unlock your potential with generative AI and Microsoft Copilot, Hitachi Solutions is here to help. Our Generative AI & Microsoft Copilot Workshop is the perfect next step for just that. We’ll partner with you to clarify the value of Copilot, and help you build an understanding of use-case scenarios that can solve pain points across your organization. You’ll leave with a strategic roadmap for integrating these innovations in your business. If you’re intrigued and want to learn more, contact us today.
In 2024, business leaders will need to emulate explorers to succeed. We’re now armed with the greatest technological advance since the Internet: generative AI. Now’s not the time to wait and see how this technology shakes out. Generative AI is here — and we all must discover its value.