Hitachi Solutions America Launches Engage for Banking and Engage for Credit Unions


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Growing success leads to the next evolution of industry focused cloud solutions powered by Microsoft Dynamics 365.

IRVINE, Calif. — January 23, 2018 — Hitachi Solutions America, a leading provider of global industry solutions based on the Microsoft Cloud, announces the launch of Hitachi Solutions’ Engage for Banking and Hitachi Solutions’ Engage for Credit Unions, proven products re-engineered specifically for Microsoft Dynamics 365.

Engage for Banking and Engage for Credit Unions are the next to launch in a suite of industry products designed for the Microsoft Cloud portfolio including Dynamics 365, Power BI, and Cortana Intelligence. Designed to extend and enhance the functionality of the Microsoft Cloud, Hitachi Solutions America’s unique industry products offer businesses the customized software they need to compete and win in today’s climate. Pre-built, industry-specific modules offer businesses faster, low-risk implementations with rapid user adoption through a familiar interface providing critical business insights.

“These additions to our suite of Engage products are a testament of our continued commitment to industry innovation in Financial Services,” said Landy Wingard, Vice President, Banking & Capital Markets, at Hitachi Solutions America. “Engage for Banking and Engage for Credit Unions provide an exciting opportunity for commercial banks and credit unions to leverage our cutting-edge technology backed by years of industry experience to improve members’ services and uncover new opportunities.”

Just released, Engage for Banking gives retail banks a practical solution to provide a superior customer experience for members and provide a holistic view of customer, financial, and business data through role-based dashboards for tellers, relationship managers, branch managers, and back-office staff.

Engage for Banking includes the following industry specific modules:

  • Retail Banking
  • Commercial Banking
  • Wealth Management

The Engage for Credit Unions product provides holistic monitoring of the organization to enable credit unions to give members superior, memorable experiences. Service representatives are able to resolve member issues quickly and efficiently, while manager can easily keep an eye on business performance, pipeline and growth, and profitability. Industry specific modules in the Engage for Credit Unions product include:

  • Member Management
  • Member Service
  • Business Development

“Hitachi Solutions America is a go-to Microsoft partner for the banking and credit union industry,” said David Lochridge, US Financial Services Manager at Microsoft. “The Engage product suite pushes industry innovation in the space to provide a tailored solution based on Microsoft Dynamics 365 that extends the out-of-the-box capabilities to meet the industry-specific demands of financial institutions.”