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Unlocking Enterprise AI: A Fireside Chat with Fred Heller

Artificial intelligence is no longer a distant promise. Despite all it’s practical application to reshape how organizations operate, innovate, and compete, it’s still in its infancy. In this fireside chat with Fred Heller, Solution Architect and Data Scientist at Hitachi Solutions, I had the opportunity to share our front-line perspective on the real-world journey of AI adoption in the enterprise, along with the challenges and successes it brings.

Fred dives into the heart of what makes AI projects succeed, emphasizing that data is the true foundation. He explains how companies are learning to treat their data as a strategic asset, investing in quality, governance, and security to unlock the full potential of AI. The conversation moves beyond theory, exploring how organizations transition from experimental proof-of-concept projects to robust, scalable solutions that deliver measurable ROI—reducing cycle times, cutting costs, and even improving employee satisfaction.

The discussion covers a wide range of use cases, from intelligent document processing and chatbots to multimodal AI that can analyze images and text together. Fred shares vivid examples, such as using AI to match employee expertise to new construction projects in seconds — a task that once took weeks. He also addresses the challenges of integrating AI across siloed applications, highlighting the need for interoperability and a holistic data strategy.

Whether you’re a business leader, technologist, or simply curious about the future of AI, this conversation gives clear-eyed view of what it takes to thrive in the age of generative AI.

Key Takeaways:

  • Data quality and governance are essential for successful AI adoption.
  • Scaling AI from POC to production requires robust application development and security.
  • ROI is measured in efficiency, growth, and employee experience.
  • Interoperability and breaking down silos are critical for enterprise-wide AI success.
  • Leaders should invest in data strategy and be prepared for rapid change.
  • The fundamentals of business intelligence still apply—AI is the latest tool in the toolbox.