Microsoft Virtual Agents are Now Powered by Copilot Studio

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How Does Copilot Studio Boost Virtual Agent Performance?

Copilot Studio is an innovative tool that significantly enhances the performance of Power Virtual Agents by providing a robust platform for designing and managing chatbots. Here’s how it can be a game-changer for businesses:

  1. Simplified Design and Management: Copilot Studio offers a user-friendly interface for designing and managing virtual agents. Even without a background in coding or AI, business leaders can easily design, test, and refine their virtual agents.
  2. AI-Powered Understanding: Copilot Studio leverages AI to increase the understanding of Power Virtual Agents. It helps in creating smarter, more conversational bots that can understand a wide range of user inputs, improving the overall user experience.
  3. In-Depth Analytics: Copilot Studio provides valuable analytics that help business leaders understand how users are interacting with their bots. These insights can be used to continuously improve the bot’s performance and effectiveness.
  4. Seamless Integration: Copilot Studio is designed to work seamlessly with Power Virtual Agents. This enables businesses to take full advantage of the capabilities of both tools, leading to a more effective and efficient virtual agent.
  5. Scalability: With Copilot Studio, bots can be easily scaled and replicated across different channels and languages. This makes it easier for businesses to expand their virtual agent’s reach and keep up with growing demands.

In conclusion, Copilot Studio boosts the performance of Power Virtual Agents by making them smarter, easier to manage, and more scalable.

With Copilot Studio, you can:

  • Arm your teams with the ability to easily create bots without training, AI expertise, or developers
  • Reduce operational costs by automating repetitive tasks and freeing resources to focus on more complex requests and higher value interactions
  • Enable 24/7 customer self-service options that improve satisfaction and loyalty
  • Monitor and continuously improve bot performance and accuracy over time with data-driven insights and self-learning AI and natural language processing
  • Deploy across channels and languages while scaling securely through central administration and governance

Hitachi Solutions is your guide to unlocking the power of your data

Our experienced team works with you to evaluate your current environment so we can develop trainings and workshops customized for your unique business requirements. We’ll help you leverage Power Virtual Agents and amplify the power of your data with confidence.

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