Azure Cognitive Services
Tap into the power of artificial intelligence and accelerate decision-making with API calls.
Streamline store management on both the front and back end, so you can focus on what’s really important — delighting customers
Running a successful retail business is no small feat: From managing day-to-day store operations and delivering exceptional customer service to optimizing order fulfillment, inventory replenishment and more, there are multiple moving parts and on both the front and back end. As new channels emerge, opportunities arise, and business grows, managing retail operations only becomes more complicated. In this complex and ever-evolving industry, companies must find ways to unite and organize in-store and eCommerce activity in order to achieve operational excellence.
Rather than try to manage your retail operations using multiple, disparate systems that contribute to complexity, consider investing in a unified, full-service retail store and merchandise management platform that tightly integrates front-end and back-end operations in order to create a truly holistic view of your business.
Such a platform should empower you to:
Tap into the power of artificial intelligence and accelerate decision-making with API calls.
Harness the power of Big Data with distributed analytics insights.
Build enterprise-grade machine learning models and deploy them with a single click.
Unify enterprise data warehousing and Big Data analytics for actionable insights.
Deliver true omnichannel commerce support through unified operations.
Consolidate customer data from multiple systems to create a single pane of glass view.
Empower agents to consistently answer questions and present self-service opportunities.
Capture real-time customer feedback across all channels to unlock new business opportunities.
Access real-time financial reporting and gain greater control over retail operations.
Gain real-time visibility and simplify order fulfillment with a modern open platform.
Engage in proactive risk mitigation with prescriptive analytics and AI.
Rise to the challenges of a modern supply chain with visibility, flexibility, insights, and efficiency.
Drive better business decisions with advanced data analytics and cloud-based software.
Unite video, IoT data, and analytics for operational intelligence and data-driven decision making.
Connect and engage with customers via Live Chat and SMS with this D365 Customer Service extension.
Design one-of-a-kind, totally seamless eCommerce experiences for B2B and B2C customers.
Design intelligent apps that support the retail customer experience with minimal coding.
For nearly 20 years, Hitachi Solutions has helped major retailers around the world tap into the true power of the Microsoft stack and transform their front-end and back-office operations. In that time, we’ve also worked closely with our retail clients to understand the challenges they face and opportunities within the market.
Be confident that with Hitachi Solutions as your partner, as we hold 6 out 6 Microsoft Partner Designations. We can support you in technology depth and breadth across all Microsoft technologies and Business Applications. Read more about our technical achievements and why choosing Hitachi Solutions as your partner is the next best step.
Are you on the right path for customer satisfaction? Find out in this free eBook, in which we dive into customer service in the retail and CPG industries.
Take your next ‘best’ step with Hitachi Solutions’ Digital Transformation Advisory Service
Start now