Growth by acquisition is exciting, but it can be complicated if you’re trying to combine disparate systems and business applications without a unified strategy. Unless approached correctly, integrating technology systems between previously independent companies can end up in a poor experience for the end user, and substantially increase the technical debt for IT departments.
In fact, the single most important factor in the success of a merger, acquisition or divestiture is a successful IT integration. Gartner reports that 50% of expected cost synergies from an M&A come from IT integration. Simply put, the business is counting on the IT team to enable it to deliver the cost savings and efficiencies it has promised the deal will achieve.